2015-10-05 87 views
0

當我嘗試登錄到Bluemix時,看到JSPG0036E: Failed to find resource錯誤消息。這個問題的原因是什麼?訪問Bluemix導致「無法找到資源」錯誤

下面是完整的消息:

JSP Processing Error 
HTTP Error Code: 500 

Error Message: 

/jsp/authn_failediif.jsp(77,50) JSPG0036E: Failed to find resource /jsp/include/generalmsg.shtml 

Root Cause: 

com.ibm.ws.jsp.JspCoreException: /jsp/authn_failediif.jsp(77,50) JSPG0036E: Failed to find resource /jsp/include/generalmsg.shtml 
    at com.ibm.ws.jsp.translator.document.Jsp2Dom.getJspDocumentAsJspPage(Jsp2Dom.java:518) 
    at com.ibm.ws.jsp.translator.document.Jsp2Dom.getJspDocument(Jsp2Dom.java:196) 
    at com.ibm.ws.jsp.translator.JspTranslator.<init>(JspTranslator.java:73) 
    at com.ibm.ws.jsp.translator.JspTranslatorFactory.createTranslator(JspTranslatorFactory.java:116) 
    at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJsp(JspTranslatorUtil.java:262) 
    at com.ibm.ws.jsp.translator.utils.JspTranslatorUtil.translateJspAndCompile(JspTranslatorUtil.java:123) 
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.translateJsp(AbstractJSPExtensionServletWrapper.java:565) 
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper._checkForTranslation(AbstractJSPExtensionServletWrapper.java:487) 
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.checkForTranslation(AbstractJSPExtensionServletWrapper.java:340) 
    at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:156) 
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3994) 
    at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276) 
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:945) 
    at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592) 
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:191) 
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:454) 
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:516) 
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:307) 
    at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84) 
    at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818) 
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175) 
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) 
    at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) 
    at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) 
    at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) 
    at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) 
    at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) 
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1662) 
+0

歡迎讓你找到的指示要求Bluemix團隊的支持。你不是在問一個問題。你需要修復服務器錯誤嗎?或者您是作爲客戶體驗的用戶,需要知道該怎麼做?此處的人員需要更多上下文才能幫助您 –

+0

我是試圖訪問Bluemix的用戶。當我把我的用戶名和密碼我得到那個錯誤 – Daniel

+0

你今天仍然看到同樣的錯誤? – ValerieLampkin

回答

0

做這類問題的第一件事是檢查你的本地緩存並沒有將您這個錯誤:所以你可能會清空瀏覽器緩存和餅乾,然後再試一次。 如果你會得到同樣的錯誤,你可以檢查

https://developer.ibm.com/bluemix/support/#status

在右列中,所有正在運行的維護活動或平臺問題的警報。 如果一切正常,你應該繼 https://www.ng.bluemix.net/docs/troubleshoot/getting_customer_support.html 節「聯繫Bluemix支持」